Privacy policy

Richmond Waxing Studio ("we", "us") respects your privacy. This policy explains what we collect, how we use it, and who we share it with.

Information we collect. When you contact us by phone, email, or the booking form on this site, we collect the details you provide, name, email, phone number, the service you're interested in, and any message or notes you add, solely to respond to and fulfill your enquiry.

How we use it. To confirm appointments, communicate about your enquiry, provide quotes, and meet legal obligations. We do not sell your personal information.

Sharing with our service partner. Richmond Waxing Studio operates as part of a local service-referral network. Depending on availability and service area, the contact details and service request you submit through this site, and calls placed to the phone number listed on this site, may be forwarded to a partnered, independently owned and operated service provider who fulfills the appointment on our behalf. That partner uses your information only to respond to and fulfill your request.

Analytics, tag management, and tracking. We use Google Tag Manager, including server-side tag management, to manage the tracking tools on this site. Through it we use Google Analytics 4 (GA4) to understand aggregate site usage, and may use Microsoft Clarity to record anonymized session behavior (such as scrolling and clicks) and generate heatmaps, both to help us improve the site's usability and conversion performance. We track specific on-site events, including phone/call button clicks, other button clicks, and form interactions (start, completion, and submission), to understand which pages and actions lead to enquiries. This data is used in aggregate to improve the site; it is not used by us to build advertising profiles.

Cookies. See our Cookie Policy for details on the specific cookies these tools use.

Retention & access. We keep enquiry details only as long as needed to fulfill your request and meet legal or record-keeping obligations. Contact us to request access to, correction of, or deletion of your information.

Contact. Richmond Waxing Studio, 804 W Franklin St, Richmond, VA 23220, USA · appointment@waxingrichmondva.us · (804) 582-6970.